Legal · AIM Digital LLCPrivacy Policy
Effective: January 1, 2025Version: 1.0
Your privacy matters to us. AIM Digital LLC operates The AI Matcher and is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights regarding your data.
01Information We Collect
We collect information you provide directly to us when you create an account, post a job brief, create a builder profile, or communicate through the Platform.
ACCOUNT INFORMATION:
- Full name and email address
- Password (encrypted, never stored in plain text)
- Role — client or builder
- Subscription tier
PROFILE INFORMATION (builders):
- Username and bio
- Skills and hourly rate
- Portfolio and social links
JOB INFORMATION (clients):
- Project titles and descriptions
- Budget ranges and timelines
- Skills needed
USAGE INFORMATION:
- Pages visited and features used
- Device type, browser, and IP address
- Time spent on the platform
- Search queries and filter selections
PAYMENT INFORMATION:
- Payment is processed by Stripe — we never store full card numbers
- We store transaction history and subscription status
02How We Use Your Information
We use the information we collect to:
- Operate and improve the Platform
- Match clients with appropriate builders
- Process payments and manage subscriptions
- Send transactional emails — signup confirmation, job alerts, approval notifications
- Enforce our Terms of Service including detecting circumvention
- Respond to support requests
- Analyze usage patterns to improve the product
- Comply with legal obligations
We do not sell your personal information to third parties. We do not allow advertisers to target you based on your personal data within our Platform.
03Information Sharing
We share your information only in the following circumstances:
WITH OTHER USERS:
- Builder profiles marked as approved are visible to all Platform users and the public
- Job briefs are visible to approved builders on the Platform
- Messages are visible only to the sender and recipient
WITH SERVICE PROVIDERS:
- Supabase — database and authentication
- Stripe — payment processing
- Resend — transactional email delivery
- Vercel — hosting and content delivery
These providers are bound by contractual obligations to keep your information confidential and use it only to provide services to us.
LEGAL REQUIREMENTS:
We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights or safety of The AI Matcher, our users, or the public.
04Data Retention
We retain your information for as long as your account is active or as needed to provide services.
- Account data: retained while your account is active + 90 days after deletion
- Transaction records: retained for 7 years for tax and legal compliance
- Messages: retained for 2 years
- Usage logs: retained for 12 months
You may request deletion of your account and associated data by emailing privacy@theaimatcher.ai. Note that some data may be retained longer if required by law or for legitimate business purposes such as fraud prevention.
05Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in between sessions
- Remember your preferences
- Analyze how the Platform is used
ESSENTIAL COOKIES:
Required for the Platform to function. Cannot be disabled.
- Authentication session tokens
- Security tokens
ANALYTICS COOKIES:
Help us understand how users interact with the Platform. You may opt out.
- Page view tracking
- Feature usage analytics
We do not use advertising cookies or share cookie data with ad networks.
06Security
We implement industry-standard security measures to protect your information:
- All data transmitted between your browser and our servers is encrypted using TLS/SSL
- Passwords are hashed using bcrypt — never stored in plain text
- Payment information is handled by Stripe which is PCI-DSS Level 1 certified
- Database access is controlled by Row Level Security policies
- We conduct regular security reviews
No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you discover a security vulnerability please report it to security@theaimatcher.ai.
07Your Rights and Choices
You have the following rights regarding your personal information:
ACCESS: Request a copy of the personal information we hold about you.
CORRECTION: Update or correct inaccurate information through your account settings or by contacting us.
DELETION: Request deletion of your account and personal data. Some data may be retained for legal compliance.
PORTABILITY: Request your data in a machine-readable format.
OPT-OUT: Unsubscribe from marketing emails at any time using the unsubscribe link. Transactional emails related to your account cannot be disabled while your account is active.
To exercise any of these rights contact us at privacy@theaimatcher.ai. We will respond within 30 days.
08Children's Privacy
The AI Matcher is not directed to children under the age of 18. We do not knowingly collect personal information from anyone under 18.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@theaimatcher.ai and we will delete the information promptly.
09Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes we will:
- Post the updated policy on this page with a new effective date
- Send an email notification to all registered users
- Provide at least 14 days notice before changes take effect
Your continued use of the Platform after changes take effect constitutes your acceptance of the updated policy.
10Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
AIM Digital LLC
Tampa, Florida
Privacy inquiries: privacy@theaimatcher.ai
Legal matters: legal@theaimatcher.ai
General support: support@theaimatcher.ai
We respond to all privacy inquiries within 30 days.
AIM Digital LLC
Tampa, Florida
privacy@theaimatcher.ai · legal@theaimatcher.ai · support@theaimatcher.ai